Member Login


Not a member yet? Sign Up!

Title:
First Name: *
Surname: *
Address Line 1: *
Address Line 2:
Town: *
Post Code: *
Country:
Email Address: *
Telephone: *
Security Code: *
security code
Contact Us
Email: customerservice@thelbdcollection.co.uk
Telephone: 0844 544 7545 (Low Call 5p) Lines Open 24 Hours A Day

Live help


 
Customer testimonials

Just a few of our customers ‘thank you’ messages on receiving their dress or gown.  Thank you to all our lovely customers for being a pleasure to work with and for taking the time to write to us with their feedback:

21st June 2011 Customer Email

Dear Alison,

I would like you to share the following testimonial with others, as I
am so impressed with LBD, and especially with the tremendous service
you have personally given to me.

Stop thinking about whether to order that dress or not, and just DO it!
I can't praise the quality, stlyle and service enough - they are all
first-class!  Ordering couldn't be simpler. The staff are efficient and quite
exceptional; being helpful, caring and very user-friendly. They work
WITH you - so you will feel confident, verry special and absolutely
amazing in your new dress. So come on.................no more thinking;
just place that order NOW - you will be so pleased you have! There is,
however, just one warning though: with such a fabulous range of
beautiful dresses, I can assure you it will be the first of many!


With many thanks, Christine

 

 130111 Customer e mail.

Custom made fully hand beaded full length engagement gown 'Thank you for the gown, I love it!'

 040111 Customer e mail.

Dresses Mbb83328xm and LBDMX83560 'Thanks for the dresses-they look stunning on'

0435643 Customer email

Being a size 28, I hated going into the shops, and I could never find anything anyway, always settled for dark and horrid items, having you make my dress’s have changed my life, you have no idea how much easier this is, everyone who is a plus size should shop with you.

 191010 customer e mail.

Dress - X Factor dress. MBBLBD83456xm in colour shown on model. Made to measure.  Just a quick note to say thank you and to let you know I had a wonderful time. I had lots of comments saying how lovely my dress was and asking where I had got it from so hopefully you may get some follow on business. I certainly recommended LBD Collection very highly.  Thank you again and very kind regards

062982 Customer email

My goodness, my dress arrived, what a real stunner, and when I put it on it fitted perfectly, getting a red carpet look alike celebrity dress was great, everyone commented, and i loved telling them, my dress was the same as Beyonce’s!!!  How cool is that, a big thanks and will be shopping with you again, thanks

 061010 Customer e mail.

Dresses LBDSUNPD047 and MBBLBD92534Em. Made to measure

 My dresses arrived today they fit me perfect I will take measurements of them when I order again which I will be doing as I go racing all the time the reason being I bought a dress from my town and paid £250 pounds for and it’s on your site for £152 in all different colours. Thank you once again I have already recommended your site and will carry on once people ask me where I got my dresses.

1310910 Customer E Mail

My Wedding Dress -  what would have cost thousands for this design, cost me under £500, it was all beaded with crystals, and was just like the image, the material was lovely, and I felt like a princess, thank you so much I would never been able to afford anything like this dress, I think everyone was gob-smacked!!!  Big thanks to all who helped me at LBD Team, Perfect

151010 Customer e mail.

Dress MBBLBD92551em in Black. Made to measure, customer will wear the dress for her civil ceremony wedding, I love the dress, and it fits really well and is very flattering

'I'm not surprised you're so busy with orders, you're dresses are so amazing at really reasonable prices'

 290710 Customer e mail.

Gowns FELR050 in Silver and NM806 Milky white - Made to measure

 I received the gowns yesterday and I am so pleased with them, thank you, they are really amazing, really stunning and such high quality!!  I can't wait to wear them in Italy.  Thank you for the extra tips too. I will email a photo or two when we get back. Thank you so much again for the great service and fab gowns.

160710 Customer e mail.

Dress, own design, made to measure. Just wanted to say thank you so much for everything you have done, the dress has arrived and it’s just what I wanted, I can't wait to get home and try it on.  I'll be telling all my friends to check out your website and I can't wait for another reason to order a dress from you.

 050710 Customer e mail.

Dress Mbb83203xm Colour -same as model, made to measure ,  I've attached some pictures of us on prom night.  As you can see the dress was a perfect fit (thanks so much xXx) and we sparkled like a crown jewel.  A great time was had by all!

 As for me, at no point did I doubt the dress would arrive in time or look as splendid as it did - everything was perfect ;-)  I will be attending a few dinner dances myself over the coming months and have already spied a couple of dresses...  So you will definitely hear from me again and I will gladly recommend you to anyone looking for that special dress.  Thanks a million once again for being so proactive and for going those extra few miles - it made all the difference to us! 

290610 Customer e mail.  Received my dress yesterday and it is beautiful. Thank you for all your help.

Customer call 280610 Dress LBD82510em in “Beyonce” style and colour Silver, I received my dress and it is really beautiful

 200610 Customer e mail USA Customer

 Thank you  - you have all been great - What great customer service the LBD Collection has!

 200610 Customer e mail

Would just like to say thank-you very much, the dress arrived yesterday and it is lovely, I am very pleased

170610 Dress MBBLBD83256

Sunshine yellow chiffon made to measure with bespoke matching evening wrap, finished with matching beading. My dress arrived this morning, I am absolutely thrilled with it. Thanks to you all .

 090610 Customer feedback

Thanks, what can I say other than, again, excellent customer services, You have been fantastic, I feel like we have had a real personal service and what a dress, stunner!

 230510 Dress MBBLBD83364xm Ivory and white - Customers Wedding Dress

 The dress has arrived and I love it – fits perfectly – thank you very much for all your help

Post wedding Just wanted to let you know that my dress from your company was amazing – everyone loved it and had a really special wedding day!

 Thanks for all your help – the dress fitted perfectly and I’m so pleased now I used your company.

 Dress X Factor Organic dress MBBLBD83456XM 

Just a line to say that my daughter's dress arrived today and it is absolutely 'stunning', It fits her like a glove [thank goodness!] She is delighted and I am more! Many thanks once again for all your help and I would like to say I will definitely order from you again and would not hesitate to recommend your service to others.

 2 00510 Dress MBBLBD83190-1xm  with diamante detail to middle of bow

 The dress has come and I love it! So gorgeous!

 200510 Gown NM806 Satin Royal Blue with matching evening wrap

 I have received my dress and tried it on and it is perfect!- Thank you so much. I will send a photo. My work colleagues loved it.

 200510 Dress MBBLBD83202xm- in dazzling Hot Pink  

Many, many thanks for not only your excellent communication and speed of getting the dress to us - it arrived this morning so one mother can breathe a huge sigh of relief and resume life as normal - but for what a beautiful, beautiful dress it is. As I was unpacking it my daughter arrived home and immediately tried it on and it looks amazing. We can both see where so much work has been put in and are totally delighted with it - fantastic colour and lovely "sticky out" skirt - just what she dreamed of. Many thanks again for such an efficient service - will definitely recommend you. Roll on the prom!!!

 130510     Dress MBBLBD 83276

 Hi ya thank you very much for getting the dress to us in time for the prom, i know it was very short notice but you managed to get it to us in time so i am very grateful to you for this. My daughter was very pleased with the dress as it was a gorgeous dress, she looked lovely in the dress and we have sent you a picture liked you asked. I will definitely recommend you to anyone who wants a lovely dress in the future. Thank you again! Kind regards x

 Dress MBBLBD83456 XM - X Factor dress - made to measure

 'Thanks for the time you've taken with me, it's very much appreciated.

UK Customer - dress FEL092 made to measure

'Just a note to say thank you so much for the dress, I love it.  Wore it last night to the ball and so many compliments were made !  Will definitely be buying from you again

 USA Customer

 Good morning, Just to let you know I have just taken delivery of my daughter's dress.  It really is a stunning dress and I am sure she will be over the moon with it.  I will indeed send you some photos.  Many thanks for your help. Best regards

 USA Customer

 'Hello, I received my dress today and it is gorgeous! I thank you so much for all your help! It’s a beautiful dress and I'm so excited to wear it to my prom. I'll send you a photo of me in it on the day of my prom. Again thank you so much!'

UK Customer

'Hi, I just wanted to thank you for the dress I received today, it is really beautiful and I am really pleased with the dress and cannot wait to wear it for my birthday. Thank you for all your help with getting my measurements right, it fits perfectly and it would have cost me a lot of money and time to get it altered elsewhere. I will certainly buy from you again.

 UK Customer

Dear all at LBD. 'Thanks a million for the dress I received a couple of days ago. I love it  and am really happy with my purchase. Ps. I love looking at your site and all the beautiful dresses!'

 UK Customer

Hi,I have now received my gown ready for my awards dinner and I am so pleased with it. A big thanks to all those who took their time and great patience to help me when I called. The gown is a dream! Best Regards,'

 

We provide dresses and gowns for ladies worldwide for every special occasion, including wedding gowns.  Thank you to our customers for writing in and thanking us, including the many we haven’t included due to our time constraints.

All the Team at LBD Collections

customerservice@thelbdcollection.co.uk

Customer testimonials

Search
My Basket
0 Items
£0.00


Sign Up...
...to receive The LBD Collection newsletter.
SSL Secured PCI DSS